We pride ourselves on the amazing mortgage service we provide to all of our clients as we guide them through the mortgage process. We put our clients at the heart of our business and always aim to exceed their expectations. Here is how our outstanding service works in practice:
You want a quick and responsive service – we get that. We won’t keep you hanging around and don’t worry, we’ll always take your calls and return your messages as soon as we can.
We want to get to know you a little better and during your free consultation, we’ll gather some information about your situation to enable us to give you the trusted mortgage advice you need.
Once your Mortgage Advisor in Sheffield has recommended the right mortgage for you and you are happy to go ahead we will obtain an agreement in principle for you, in which we can offer same day service. This is where the Lender carries out a credit search to check you out. Once this is done we are halfway home, all that remains is for our team to collect all the necessary paperwork from you.
Taking out a mortgage is a big deal and you want someone on your side to guide you through the process step by step who has knowledge about the process. We’ll assign an experienced Mortgage Advisor in Sheffield who’ll always be on hand to answer your questions, nothing will be too much trouble.
We are regulated by the Financial Conduct Authority are part of the Financial Ombudsman Service (FOS) and Financial Services Compensation Scheme (FSCS). Talking of protection, we can also recommend suitable insurance for you to ensure you are covered against unforeseen events such as being unable to work.